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Bisou Patisserie
Bisou Patisserie
  • Home
  • Ready Stok
  • Cookies
  • Snacks
  • Hampers
  • About Us
  • Contact Us
  • Login
Bisou Patisserie
  • Home
  • Ready Stok
  • Cookies
  • Snacks
  • Hampers
  • About Us
  • Contact Us
  • Login

Refund Policy

As our products are perishable, all sales are final. However, we offer refund and exchange under the following circumstances:
1. We guarantee to exchange any products with production defects such as spoiled, burnt, or any conditions caused by production failure.
2. Purchased products can be exchanged within 7 days from the date of received. 
3. We will be responsible for shipping costs if you are eligible for refund or exchange.

Please note that we are not liable for any products damaged or lost during shipping. All the product damages or lost will be at your own risk. If you received your order damaged, please contact the shipment courier to file a claim. 

Do not hesitate to contact us if there is any further question regarding Return & Exchange Policy.


HQ Store
Jl. Hegarmanah 19, Hegarmanah,
Kec Cidadap, Bandung 40141, Indonesia
0858 1000 1238 (call only)
022 203 2213

23 Paskal Shopping Center 2nd Floor
Pasirkaliki 25-27, Bandung, Indonesia
0895 3375 38362 (call only)

Paris Van Java - Glamour Level GL-B-06D
Sukajadi no 131-139, Bandung, Indonesia
0858 8536 5142 (call only)
 

WA: 0896 8866 8000 (chat only)

cs@bisou.co.id
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